Privacy Policy

Effective Date: 20 January 2025

Red Rocket (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and store information about you when you visit our website (https://redrocket.co.uk) or interact with us.

1. Information We Collect

Contact Information: Name, email address, and address when you contact us or sign up for our services.
Technical Information: IP address, browser type, operating system, and device information.
Usage Data: Pages viewed, time spent on the website, click-throughs, and navigation patterns.
Cookies: Information stored by cookies and other tracking technologies. (See our Cookie Policy for details.)
Other Information: Any other information you provide voluntarily, such as feedback or survey responses.

2. How We Use Your Information

To provide and improve our services.
To respond to inquiries, comments, or requests.
To process transactions and deliver our products or services.
To analyze website performance and enhance user experience.
To send promotional materials or updates about Red Rocket (with your consent, where required).
To comply with legal obligations or resolve disputes.

3. Legal Basis for Processing

Consent: When you provide consent for specific purposes (e.g., subscribing to a newsletter).
Contractual Obligations: To fulfill a contract with you or to take steps prior to entering into a contract.
Legitimate Interests: For our legitimate business interests, such as improving our services and communications.
Legal Compliance: When processing is necessary to comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third-party providers that help us operate our business (e.g., hosting providers, payment processors).
Legal Authorities: When required to comply with legal obligations or protect our rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Data Rights

You have the following rights under UK GDPR:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Request a restriction on processing your data.
Portability: Request transfer of your data to another party.
Objection: Object to the processing of your data for direct marketing or other legitimate interests.
Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at support@redrocket.co.uk.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Cookies

Our website uses cookies to enhance your browsing experience. For more information, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this privacy policy or how your data is handled, please contact us:

Red Rocket
Website: https://redrocket.co.uk
Email: support@redrocket.co.uk